Shipping policy
Shipping within New Zealand
Shipping within New Zealand on orders over $79 is Free.
A flat rate of $9 applies to any orders under the value of $79.
We are unable to ship to PO Boxes.
We do not ship outside of mainland New Zealand.
We aim to deliver your order within 3 working days however please allow up to 7 days for delivery.
Rural delivery may be an additional 2 days.
You will receive tracking notification from Aramex once your order is dispatched.
Orders are not shipped or delivered on weekends, or public holidays.
Shipping to Australia
We ship all orders from our New Zealand warehouse
A flat rate of $24.99AUD applies to any order excluding Tutus, Tutu Bags and Rosin. Please contact us if you would like to purchase a Tutu or Tutu Bag pw@pwdancewear.co.nz
We are unable to ship to PO Boxes.
We do not ship outside of mainland Australia.
You will receive tracking notification from Aramex once your order is dispatched.
Orders are not shipped or delivered on weekends, or public holidays.
Pricing does not include overseas duties, taxes or any other customs or import charges. PW holds no responsibility for any charges you may incur when importing.
International delivery time frames can vary depending on State – Please allow up to 14 days
Rural delivery may be an additional 2 days.
All international orders are exempt from NZ taxes, however, they may incur taxes, duties, customs fees or additional charges at the destination country.
Any duty, taxes, customs fees or charges incurred in the country of destination are the responsibility of the purchaser. If you return to sender to avoid paying import fees you will only be refunded for the goods purchased, freight charges will not be refunded
If you require information about your countries import fees taxes and duties, you will need to contact your local customs office directly.
To find customs information you can select your destination country here - https://www.aramex.com/nz/en/support/customs-clearance
Return Shipping
All online returns need to be sent back to our New Zealand Warehouse
PW Dance & Sportswear NZ
C/- Aramex, 110 Prebensen Drive, Onekawa, Napier, 4110 New Zealand
You will be responsible for paying for your own return shipping costs, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your return, and are not liable if it is lost or damaged in transit.
If you have received a faulty or incorrect item we will cover the return shipping cost, please contact us at: